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Established in 1980 by the UAE Federal Government, Emarat is one of the pioneers in the nation’s petroleum industry. Emarat is best known for its more than 89 service stations in Dubai and the Northern Emirates, and also offers a broad spectrum of services including supplying gas products and aviation fuel. Emarat is a well-known and highly regarded brand taking customer service very seriously and constantly exploring new technologies, methods and innovations to enhance customer satisfaction.
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To Create compelling creative designs for marketing and promotional materials for various channels and internal communication. - Designs various creative assets (e.g., social media visuals, short graphical clips/reels, GIFs, infographics, etc.) for multiple audiences and platforms. - Interprets and adapts information from the creative briefing into appealing and performing content assets. - Translates the tone, character, and brand voice of Emarat and Emcan into communication and marketing materials, ensuring consistency in messaging across all channels and platforms. - Establish and document guidelines for all graphic/visual content. - Ensures alignment of the designs with Emarat’s and Emcan’s evolving brand needs with an emphasis on brand consistency and meeting business objectives. - Ensures designs are produced to the highest standards of accuracy and quality control. - Collaborates closely with the Brand & Content and Campaign Management team to convey the brand vision, maintain consistency in campaigns and present Emarat’s products and services in the best way.
To provide administration and support for Emarat network infrastructure, ensures stability and performance of the network with the capacity of handling current and future business requirements to meet desired quality standards in accordance with EMARAT’s policies and processes: - Configures, Installs, monitors and maintains Wide Area Network Connections to all terminals and remote offices to achieve maximum availability and performance in support of Emarat’s business requirements. - Liaises with System and Network Head for future network plans capacity and performance. Develops the infrastructure with the capability of handling Emarat current and future business requirements. Prepare RFP, liaise with vendors and evaluate proposals. - Executes, control and closure of assigned projects within scope and specified timeframe. - Prepares budget projections related to the enhancements and additions to network infrastructure. - Prepares operational procedures related to network connectivity, network log checking, equipment monitoring and access. - Prepares documents for all network infrastructure components. - Trains and provides assistance to IT operations staff in matters relating to network implementations.
To Carry out variety of vehicle registration processes and other related activities as assigned. Includes retrieving vehicle particulars, receiving documents from motorists, recording any additional information, receiving fees and ‘any outstanding payments for offences, and following up as required to complete formalities and issue a Vehicle Registration Certificate - Retrieves vehicle particulars from the system. Includes calling motorists by displaying token number on the LCD / LED display units, retrieving test results and measurements, and vehicle file and the motorist’s personal data from police gateway. - Interviews motorists to verify vehicle certificates. Includes obtaining and checking the vehicle details, entering particulars of insurance policies, manual test certificate and any other personal papers or required documents into the Centre’s system. - Issues reports to the motorists for vehicles which have failed the test, and for any vehicles which have passed and where the motorist has requested. - Receives all fees required for tests, Traffic fines and municipality offences, issuing receipts. Includes accepting payments by cash, Emarat cards and bank accepted credit/debit cards. - Ensures that all records pertaining to motorist’s details and car insurance are correct. Includes updating vehicle, personnel and insurance information of motorists, vehicles and insurance as and where needed. Issues Vehicle Registration Certificate to motorists. Includes handing over the vehicle keys to the motorists, receiving complaints and customer ideas for any improvements in the registration/testing processes. - Ensures that all cash payments and any dispatched POS transactions are correctly maintained the records and handed over for checking to the supervisor and/or assigned personnel from the Bank or Head Office. - Reports any operational problems in system processing or workflow and suggests to the Centre Supervisor any necessary modifications to resolve them or alternative solutions for further enhancement. - Performs other similar or related duties assigned by supervisor when and as required.
To plan, implement and deliver projects related to Terminals, Commercial, Retail and Properties for 3 core business departments (Operations & Logistics, Commercial Sales and Retail Sales) with the objective of meeting or exceeding the customers’ requirements in an efficient manner. Planning & implementation - Contributes to the development and implementation of the Engineering’s Department’s strategic priorities and goals. - Ensures business processes and work activities, relevant to position, are planned and executed in compliance with EMARAT policy, procedures, and best practice to achieve business objectives in a safe, efficient, and cost-effective manner. - Conducts periodic review of policy, procedures, and practices, relevant to position, to identify opportunities for improvement and engagement in best practice. - Liaises with Department Manager to clarify, justify and provide updates on all significant developments undertaken by the Projects section. - Generates reports as per management request, timely and accurately to meet company and department requirements, policies, and standards. Budgeting - Contributes to the preparation of the (annual) departmental business, operating plans, and capital expenditure budget, in alignment with the key corporate goals, to meet departmental business objectives. - Analyze cash flow, cost controls and expenses within own Section towards optimum utilization of company’s resources. - Conducts financial prudence in all decisions and monitor variances between actual expenditure and budget; approves operational expenses within level of authority. - Reviews and responds to queries related to expenditure reports and provides justification for any budget overspend. Projects/Service Supervision & Execution - Prepares and review the project charter for major projects. - Manages the project teams within the section and acts as a Project Manager as and when required. - Estimates resources required to achieve objectives including sourcing of third-party consultants/contractors. - Delegates tasks and duties to section members and provides guidance in obtaining /clearing approvals and NOCs. - Manages changes to project scope in a proactive fashion. - Identifies potential problems and develops contingency plans if required. - Resolves and settle project issues in a professional manner while ensuring success of the project. - Reviews and approves tender evaluation reports, contract documents, vender registration and commitments for procurement of services and materials. Stakeholder Management - Establishes and maintains effective relationships with external parties required to meet EMARAT’s business and operational objectives. - Represents EMARAT vis-à-vis external stakeholders in areas of operational importance. - Works effectively, proactively and with urgency across EMARAT and externally to ensure the delivery of joint services/results that meet EMARAT’s interests, and for knowledge sharing. People Management - Motivates staff and empowers direct reports by providing the necessary tools and support required to support Section goals and objectives. - Establishes clear direction, prioritizes tasks, assigns, and delegates responsibility and monitors the workflow of the Section. - Builds opportunities for staff to suggest, participate in and contribute to improvement, innovation and knowledge sharing initiatives. - Provides guidance and ensures that the Section members comply with EMARAT’s policies, processes, practices, and systems. - Ensures proper target setting and staff performance management in line with EMARAT performance management guidelines.
To direct and oversee the day-to-day activities of EMARAT’s Sales Promotion Unit with the objective of attracting funding and support from suppliers and third parties to enhance the commercial value of the promotions offered by EMARAT in accordance with its strategic priorities and goals. Planning & Implementation - Contributes to the development and implementation of the Retail Marketing Support business priorities and goals. - Ensures business processes and work activities, relevant to position, are planned and executed in compliance with EMARAT policy, procedures and best practice to achieve business objectives in a safe, efficient and cost-effective manner. - Conducts periodic review of policy, procedures, and practices, relevant to position, to identify opportunities for improvement and engagement in best practice. - Liaises with Direct Supervisor to clarify, justify and provide updates on all significant developments undertaken by the Sales Promotion Unit - Generates reports as per management request, timely and accurately to meet company and department requirements, policies, and standards. Budgeting - Analyse cash flow, cost controls and expenses within own Unit towards optimum utilization of company’s resources. - Conducts financial prudence in all decisions and monitor variances between actual expenditure and budget; approves operational expenses within level of authority. - Reviews and responds to queries related to expenditure reports and provides justification for any budget overspend. Promotional Activities - Designs and implements annual promotional calendar ensuring alignment to department objectives and sales targets for management review and approval. - Deploys tactical advertising and awareness programs based on the developments in the market or seasonal offerings. - Attracts investment from Emarat suppliers and other external third parties to fund the promotional activities. - Markets existing advertising opportunities and develops a new network of advertising mediums like the digital media network to increase revenue. - Collaborates monthly with Section Heads to access their promotional objectives and future requirements for consideration and action. - Research markets for new ideas and products for further development Stakeholder Management - Establishes and maintains effective relationships with advertising agencies to develop promotions and branding initiatives required to meet EMARAT’s business and operational objectives. - Works effectively, proactively and with urgency across EMARAT and externally to ensure the delivery of joint services/results that meet EMARAT’s interests, and for knowledge sharing. People Management - Motivates staff and empowers direct reports by providing the necessary tools and support required to support Section goals and objectives. - Establishes clear direction, prioritizes tasks, assigns, and delegates responsibility and monitors workflow. - Provides guidance and ensures that direct reports comply with EMARAT’s policies, processes, practices, and systems. - Ensures proper target setting and staff performance management in line with EMARAT performance management guidelines.
To provide professional secretarial and administrative assistance and support to an executive level manager with the objective of ensuring efficient and effective smooth operations within assigned Department. Administration - Provides a professional private secretarial service for Department Manager, routing callers and correspondence as necessary and takes initiative in drafting and finalising replies where appropriate to ensure that all matters are dealt with efficiently and appropriately - Monitors correspondence, including highly confidential information, assesses information/communication received and submits relevant information to Department Manager, prioritise according to importance/urgency on each subject - Makes arrangements for meetings, including booking venue, ensuring all participants are aware of timing, adequate supplies of stationery are available and attends meeting as minutes secretary - Follows-up outstanding responses to requests from the Department Manager to internal/external parties, ensuring deadlines are adhered to - Provides time management/diary service for the Department Manager to ensure effective use of time and attendance at all meetings at the appointed times - Makes travel arrangements in a time-effective way, including arranging complex itineraries/venues visa, etc, ensuring most effective use of the Department Manager’s time - Maintains the Department Manager’s filing and data retrieval systems and organizes internal correspondence distribution systems, tracking correspondence as required - Observes and applies strict levels of confidentiality and discretion in all matters related to work performance and in providing services for the administration of personal affairs
1. Project Management / Business Analysis - Develop, manage, and lead various corporate projects including development and management of project plans, manage the expectations of all stakeholders, manage all project relationships, manage project teams in delivering the projects, communicate and manage tasks and activities to a schedulewith the team, and provide feedback to team members as appropriate. - Effectively manage corporate project efforts including project plan, scope/budget/resource management, time management (activities & task planning), communications, risk management, QAand testing, user training, ongoing maintenance, and support if any - Perform requirements gathering and analysis including analytical techniques, interview techniques, data gathering techniques, current system documentation, business modelling methods, businessprocess, rules and logic, data gathering to solve complex issues, development of implementation plans. 2. Planning Development & Implementation - Participate in preparation for 5 Year Business Plan - Participate in strategic corporate planning. 3. Management Reporting - Building dashboards for reporting project(s) performance on all levels - Effectively communicating insights - Alerting management on critical Project risks 4. Stakeholder Management - Work closely with other departments to run projects. - Work on preparing business cases with other lines of business. 5. People Management - Provide support when needed. - Work closely with teams
The Information Security Administrator is responsible for the implementation and maintenance of Emarat’s information security program which consists of physical as well as procedural controls to efficiently protect the confidentiality, integrity, and availability of Emarat’s information and Information processing systems while periodically updating management about the security posture of Emarat: Daily review of all security controls such as firewalls, anti-virus, IPS/IDS and critical network infrastructure and reporting findings Implement best practices whenever possible for the security controls by reviewing logs, hardening the systems and keeping operating systems patched and up to date Ensure access to Emarat resources are given based on approved policies and established change control procedures Recommend specific improvements to security and internal controls and follow up on all recommendations Communicate and enforce Emarat’s information security policy, procedures, and standards Maintain up to date documentation for all security controls in place Review access control logs, and audit trails for abnormal or unauthorized activities Ensure proper mechanisms are in place to detect and alert security events Perform reviews of network security architecture, information security administration and policy Coordinate periodic security audit assessments on production systems and report findings to management and data owners Investigation of any actual or potential information security incidents Provide periodic reporting on information security issues Ensure mechanisms are in place to detect vulnerabilities in applications, operating systems, and network devices. Develop and maintain procedures to rectify vulnerabilities on a timely manner by working with application and system owners Assist with development, implementation, and maintenance of IT security solutions Review new system designs and major modifications for security implications prior to implementation Make sure that information security requirements are aligned with business objectives by actively participating in all projects undertaken by business throughout the project lifecycle. Help in the design and management of the business and disaster recovery plans for the enterprise Project management covering initiation, planning, execution, control and closure Manage allocation of resources to projects and utilise them effectively Ensure results achieved to time, within budget adhering to quality standards Keeps abreast of developments/trends in Information Security field by researching, attending exhibitions etc., as appropriate Evaluation of vendor solutions by researching and conducting proof of concept trials
Position Brief: Associate Programme has been designed to build upon your professional skills and empower you with necessary tools for long-term success. Over your learning journey, we will provide you with an ongoing programme of planned training, including access to industry experts and structured development experiences alongside on-the-job experience. As part of the Associate Programme, you will: • Receive a bespoke career development plan after completing probation • Be assigned clearly defined and progressive accountabilities • Be provided with technical training as required for future position • Become a certified ILM Leadership Financial Analyst
To support the development, implementation and monitoring of HSE Management System (HSE-MS) and provide specialist HSE advice and support to operating organizations in order to prevent/minimize inadvertent human, asset and environmental losses in line with approved policies and procedures, local and federal Government regulations . Advisory Services: - Provides support and guidance in the implementation and monitoring of HSE management system (HSE-MS) at assigned Emarat facilities (terminals, gas operations, retail outlets, commercial sites, buildings); ensures compliance with company and governmental HSE regulations. - Provides specialist HSE advice and support for new and upgrade projects; participates in the HSE studies/reviews, as required. - Attends contractor kick-off meetings, progress review meetings and joint site inspections ensuring compliance to HSE related obligations. HSE Compliance Monitoring & Review - Conducts HSE audits and inspections and provides improvement recommendations; follows-up on the close-out of corrective actions with relevant stakeholders. - Facilitates task risk assessments for hazardous maintenance and construction activities at worksites; follows up on the implementation of hazard control measures. - Participates in the investigation of major accidents and recommends improvements to prevent reoccurrence. - Assists in reviewing information on all incidents and performs trend analysis for management review. - Maintains up-to-date records for quarterly/yearly HSE performance reports for Management review. HSE Training & Cultural Promotion - Identifies training needs and advises on the suitable training programmes. - Conducts regular HSE training and awareness campaigns to enhance staff’s capabilities and performance. - Promotes sound HSE practices for the safety of personnel and protection of environment by example and leadership. - Ensures HSE issues are given primary consideration in all activities undertaken within areas of responsibility. - Attends emergency/fire drills at assigned facilities and recommends improvements in the facilities’ emergency preparedness. Stakeholder Management - Establishes and maintains effective relationships with external parties required to meet EMARAT’s business and operational objectives. - Works effectively, proactively and with urgency across EMARAT and externally to ensure the delivery of joint services/results that meet EMARAT’s interests, and for knowledge sharing.